We offer reliable and secure delivery services across Pakistan to ensure your order reaches you on time and in perfect condition.
🚚 Delivery Coverage
We deliver to all major cities and towns in Pakistan, including: Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and surrounding areas.
⏱️ Delivery Time
Major Cities: 2–4 working days
Other Cities & Rural Areas: 3–6 working days
Delivery timelines may vary due to weather conditions, public holidays, or courier service delays.
💰 Cash on Delivery (COD)
Cash on Delivery is available throughout Pakistan. Customers are requested to provide accurate contact details to avoid delivery delays.
📦 Order Processing
Orders are processed within 24–48 hours after confirmation. Once dispatched, tracking details will be shared via SMS or WhatsApp (where applicable).
🔄 Returns & Exchange Policy
Your satisfaction is important to us. Please read our returns policy carefully before placing an order.
✅ Eligibility for Returns
We accept returns or exchanges only if:
The product is damaged, defective, or incorrect
The issue is reported within 48 hours of delivery
The product is unused, unopened, and in original packaging
❌ Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable:
Opened or used skincare, cosmetic, or personal care products
Items damaged due to misuse or improper handling
🔁 Exchange Process
If your return request is approved, we will arrange an exchange or provide a suitable solution as per product availability.
💸 Refund Policy
Refunds (if applicable) are processed after inspection of the returned item
Refunds may take 5–7 working days depending on the payment method
Delivery charges are non-refundable
📞 Customer Support
For delivery, return, or exchange queries, please contact our support team:
📧 Email: beautyfactswebsite@gmail.com
📱 WhatsApp / Phone: +92 347 4501088
Our team is available Monday to Saturday, 10 AM – 7 PM.